it. the irs says thieves are stealing people's social security numbers and filing false tax returns, then having the refunds sent to them. >> most people only find out they've been victimized when they file their actual tax return and the irs says oh, we already have a return in your name. >> reporter: what follows can be a red tape nightmare. the irs says victims can still get their refunds but it will require patience and lots and lots of work and effort. the first thing you have to do is notify the irs and file a police report. and then you're going to be asked to file an affidavit of fraud and it's going to take about 120 extra days before you're going to get your refund. >> reporter: the irs says it's focused on weeding out scammers flagging 19 million suspicious returns last year. still, consumers need to be vigilant and proactive. >> the big thing is just to keep your information private. keep your social security number private. file your tax return as early as
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