claims, mandatory overtime, looking at private medical evidence and having things simple things like opening up compensation and claim examinations after work hours so they don't have to take time off work, they can make their appointments. >> you can see some of the people, the faces of those individuals affected by this. right now, that's from your tumbler page. this past spring, they show how long they have been waiting for benefits. timing here is critical for a variety of topics. among them, suicides among veterans. the number by some counts 22 veteran suicides per day. what's being done to battle back on that challenge? >> this is probably one of the toughest issues that this community faces. there is going to be no magic bullet to solving the suicide problem. it's not just about suicide. suicide isn't the problem, it's the end result of a string of failures in the medical