c.e.r.t., the correctional emergency response team, is called it in. >> he's been banging his head on the door. spitting at the glass. he's refusing to move or to comply with any orders. we have permission for use of force to extract him from his cell. >> for security reasons isp videotapes all extractions. >> you ready to move? >> hands up. >> open b-11. >> a mask is placed over etter's head to prevent him from spitting. >> let's go. >> but as they pass through a door, he bangs his head against the glass. >> oh, hey, hey, hey. >> i swear to god, break my neck. i swear to god. break my neck. yeah, i love pain! yeah! yeah! >> etter, stop, stop. stop fighting. stop.