it's mid morning on august 2nd, 2006, when three generations, grandma, mom and the kids walk into a busy consignment store in bedford, new hampshire. it's not until the end of the day that store owner vicki reynolds learns a ring is missing from one of the jewelry cases and she checks the store's surveillance camera for anything suspicious. what she sees takes her breath away. >> i was flabbergasted. we just sat and watched this video with our mouths open. >> for nearly 25 minutes, police say a mother directs two of her children, ages 5 and 8, to steal not just a ring but several pieces of jewelry over and over again. >> after you get by the initial shock, you're angry. those kids were used to commit crime.