million smartphone users remotely configure e-mail every month? or how about processing nearly $5 billion in electronic toll payments a year? in fact, today's xerox is working in surprising ways to help companies simplify the way work gets done and life gets lived. with xerox, you're ready for real business. my favorite poet was escalus. he once wrote -- even in our sleep, pain which cannot forget falls drop by drop upon the heart until in our own despair against our will comes wisdom through the awful grace of god. >> the awful grace of god. that was robert kennedy, april