control that they are waiting for instructions. >> these types of procedures were completely capable of being done before the accident. this was a totally preventable accident. across the country and nearly two decades later, another crash caused by human error. continental connection flight 3407 nears the buffalo airport for landing. the turbo prop suddenly pitches up, stalls, and goes into a series of terrifying rolls. the pilot fights to gain control, but the plane plummets 1,600 feet into a house. >> this aircraft was five miles out, and all of the sudden, we have no response from that aircraft. >> february 12, 2009, winter storms delay flight 3407 for two hours at newark international