modem of the pet. we had a current 3d designer who we loved critique all the tests. >> they realized contractors aren't mind readers. >> you write good instructions. i think a lot of people assume, you have to almost get to the point where it's tiring writing out exactly what every little mimutia of that deliverable is. >> for now, they found a great balance between investing in full-time employees and freelancers to provide everyone with a cuddle clone with one of their very own. they haven't completely ruled out working with an agency again. >> i think if we were to hire one, it would be something like hey we've raised some more money for this particular expansion project and we feed it done fast. >> today, more than 20,000 cuddle clones have been shipped out to animal lovers living in more than 65 different countries and they say this is just the start. >> pictures are great and what not, because it's something