Operator Ladies and gentlemen, thank you for standing by. And welcome to the Encore Capital Group's Q4, 2020 Earnings Conference Call.[Operator Instructions] I would now like to hand the conference over to your speaker today, Mr. Bruce Thomas, Vice President of Investor Relations. You may go ahead, sir. Bruce Thomas -- Vice President of Investor Relations Thank you, Operator. Good afternoon, and welcome to Encore Capital Group's fourth quarter 2020 earnings call. Joining me on the call today, are, Ashish Masih, our President and Chief Executive Officer; Jonathan Clark, Executive Vice President and Chief Financial Officer; Ryan Bell, President of Midland Credit Management; and Craig Buick, CEO of Cabot Credit Management. Ashish and Jon will make prepared remarks today, and then we'll be happy to take your questions. Unless otherwise noted, comparisons made on this conference call will be between the fourth quarter of 2020 and the fourth quarter of 2019, or between the full year 2020 and the full year 2019.