Key Highlights: By necessity, the unique challenges presented by the COVID-19 pandemic forced consumers and businesses alike to adapt to an online shopping environment. Before COVID-19, e-commerce was already growing in the top two markets, China and the US, as people became more comfortable buying goods and services online. In 2020, the pandemic significantly catalyzed changes in this space. A June survey by e-commerce platform Shopify (SHOP CN) found that 60% of North American shoppers had shifted more of their spending online from March to June 2020 relative to their habits before the crisis. In addition, 53% of those surveyed said that the pandemic had changed how they will shop in the future.