12.9% Revenuesand other income increased by 32% from €143.2m in 2019 to €189.0m in 2020, driven by growth across all business lines: Smart grids (+14%), EV charging (+105%) and Energy storage (+26%). Alfen continued to drive its strategy and benefitted from market growth, further internationalisation, cross-selling and service. Gross marginwas 36.7% in 2020 compared with 35.1% in 2019. Alfen benefitted from its strong market position, further leverage from increased scale, a shift towards increasingly complex solutions and favourable product mix effects within each business line. Personnel costsincreased by 27% to €34.4m compared with €27.2m in 2019. Average FTEs increased from 464 in 2019 to 571 in 2020. Other operating costsincreased by 21% to €11.1m compared with €9.2m in 2019.