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has gone up to £2,068. the government says it has made sure the rise is well below the rate of inflation it would normally be based on. but this year's is the biggest increase in 11 years and it comes as people are facing a host of cost—of—living pressures. passengers have also endured a period of worsening reliability with record cancellation rates and a series of strikes. well, even before this current fare rise, passengers on the whole did not see train travel as great value for money. what customers, passengers, really want, yes, they want an affordable railway, but value for money is about having a reliable, punctual railway as well, and for several months now, that's not been good enough. train companies' representatives said the industry was working hard to make the network more reliable. it's a time of challenges and change on the railway, more working from home means less commuting and season ticket sales