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>> he was very upset and he thought that tsa abused their power. >> reporter: as for paul ciancia, his family expressed sorry for his actions. >> paul is our son and brother. we will continue to love him and care for him. we will support him during the difficult times ahead. while we do not mean to minimize the grief and distress experienced by many other family, we hope that the public will understand that this is a very difficult time for our family too. >> reporter: and in light of the shooting, erin, a union that represents the tsa officers is now calling for another group of tsa officers who are armed and able to arrest travelers. they were saying that they would need extra training. but in light of all the kinds of people that these people encounter in their jobs that they need that extra security. erin? >> stephanie, thank you very much. and let us know what you think. should the tsa have more security, have the right to have guns? would that solve any of this. we are learning more about the