coast in new jersey, claiming lives and causing millions and millions of dollars in damage. now one sandy survivor is working to save the memories of storm victims, collecting more than 20,000 photos so far and is working to return them to their owners. janette is joining me live on the phone. we appreciate the time and appreciate your story even more. you and your family were affected by hurricane sandy. how are things today? >> we're making progress. we're still fighting with the insurance company to get reimbursed for flood, for the flood insurance. they undercut by quite a bit of money to help rebuild so it's my job to help my parents fight the insurance company to get enough money to rebuild. jenna: we actually are showing photos of your parents' house. you lost your home, seven of your relatives also lost their home and your parents, this was their home that they've had for