fixtur fixtures, aot l of smoke, no lights, strong diesel smell, very hard to see. >> every time i smell diesel it brings it back to 9/11. >> i used the word chaos, but really, it was controlled chao situation. i mean, everybody that responded here resnded as best they could. >> the first responders tried to get as many people out as possible. dave's family feared from the start he was in his pentagon office when the plane hit. >> one by one we heard from our different family members who could have been at the ntagon, my dad, my brother, my uncle and kept waiting by ea the phone that day to hear from dave. you're sitting there waiting, you know, waiting for a call, waiting to see him walk up the street and then having to watch these horrible events unfold on tv. i just remembered it as being so sick to my stomach and kind of feeling, how can this be happening. he never walked up the street. >> no.