>> i went to go tell her what's going on, and at first she didn't believe me. she thought i was pulling her chain. she actually thought we were getting robbed at first. >> meanwhile, customer ron pitman and his wife, rachael, had their own close encounter outside. >> as we walked out of the store, there were three deer running up the steps directly at us. after the deer went into the store, and my family was safe in the car, i wanted to go back inside to make sure nobody was hurt. so i walked back in to check out what was going on. >> he finds shadler and lisa in the office and sees the deer hoofing it to the back of the store. >> they had a hard time getting traction. it's almost like ice to them. they were just all over the place. deer were in the back of the store, they were milling around trying to find -- they were looking for a way to get out. and that back fire door has a window and they jumped through the window, and they hit the door and it came open and that's how they were able to get out. >> it's over just that quick.