>> we looked up and there they come running across the front of the window, two men, they come running in, yelling for us to get on the floor, to get down, that they would shoot. we had one customer who refused to get on the floor. i'm laying there trying to will him to get on the floor or something. >> but something seems a little unusual about their disguise. >> so the garbage bags and the eyeholes were ridiculous. they had these eyeholes torn out, no nose or mouth holes and they're ripping the lottery box off and the register, they're grabbing it and yanking on it. it was like -- it seems like it took forever. the girl i was training looks over and asks me, is this for real? yes, this is real. we're really getting robbed. so i was laying there thinking about my kids and my husband and