Locked accounts continue to keep out-of-work Floridians from claiming unemployment benefits Some unemployment claimants tell us their benefits are becoming locked and unlocked leaving them frustrated and worried. and last updated 2021-04-13 18:09:05-04 TAMPA, Fla. â Unemployment claims are bouncing back and forth from locked to unlocked and back again. The Department of Economic Opportunity admits itâs a glitch in the system. Itâs impacting a lot of people who say they canât claim their weeks if they donât have access. Every day for about a month, logging into CONNECT and seeing the status of their unemployment claims has been unpredictable for Tami Taylor and her Husband.