Juvenile Expungement: Running a Court-Based Help Desk During a Pandemic Foot traffic from within the Juvenile Center and proximity to its partners fueled a momentum that resulted in more people visiting the Juvenile Expungement Help Desk. That momentum was abruptly interrupted on March 17, 2020. By Natanya M. Pope Share: Jason (whose name has been changed for this article) is a new client at the Juvenile Expungement Help Desk. He is 32 years old, but when he was 15, Jason was arrested in Chicago for battery and retail theft. The prosecutor filed charges against him in juvenile court, and Jason was found guilty and sentenced to one year of probation. He followed all the rules of his probation, and after a year, the case was closed. That juvenile case was Jason’s only involvement with the criminal legal system, yet he was denied a job with the Chicago Transit Authority because the arrest is still on his record. Like many other juveniles who cycle through the legal system, Jason reasonably thought he was out when his juvenile case was over. However, having a juvenile record means he is not really out until the record gets expunged, and doing so means Jason must be pulled back into the legal system he thought was long behind him.