Language barriers for Publix vaccine appointment site February 9, 2021 at 7:51 PM EST - Updated February 9 at 7:51 PM The Publix portal to book an appointment for the COVID vaccine has received much criticism from Latino advocates who say the site hinders the ability to help non-English speaking older adults to book an appointment. It’s because there is no other language on the site to navigate them through the process. WPTV spoke to an undocumented immigrant from Guatemala Tuesday, Olga, who expressed her frustration of getting an appointment for her father. “Es triste. Él tiene 70 años y él no ha podido vacunarse.”