(1) The latest Market Intelligence report details the current business communication landscape in light of WhatsApp's privacy policy updates, highlighting the relevance for enabling secure employee communications post-COVID-19 CHICAGO, March 16, 2021, analyst firm 451 Research S&P Global Market Intelligence warns that the privacy policy backlash recently experienced by WhatsApp is a wakeup call for businesses, highlighting the relevance that secure enterprise communications will have post-COVID-19. Nearly a year since the outbreak, organizations are shifting their focus to the long-term and have encountered new challenges, such as addressing the complexities that enabling secure remote collaboration entails. While the use of consumer over-the-top (OTT) messaging apps has remained an ongoing issue in the workplace for several years, the shift to remote work makes this an even more pressing issue.