Bienville Parish 310 Southwestern Electric Power Company workers and contractors continue to restore power to approximately 19,000 customers without service following a winter storm that brought freezing rain, ice, sleet and snow to the ArkLaTex. Ice and snow brought down multiple trees and wires, particularly in the hardest-hit areas of Central Louisiana. Customers are reminded to stay away from downed lines and keep children and pets away as well. Report downed lines immediately to SWEPCO at 1-888-218-3919. âRestoration work in our hardest-hit areas of DeSoto, Natchitoches and Sabine parishes has been slow going due to the ice and snow on the roads, but rising temperatures today and tomorrow will improve road conditions enabling us to speed up work,â said Drew Seidel, SWEPCO vice president of Region Distribution Operations. âWe appreciate the continued patience of customers as SWEPCO employees and contractors work as safely and quickly as possible to get their lights on.â