State of Utah Selects CSS IMPACT Financial Cloud as its Enterprise Debt Collections Platform Published on: 25 February 2021 at 08:00 a.m. ET Feb. 25, 2021, 8 a.m. Feb. 25, 2021, 8:47 a.m. insideARM.com The iA Institute http://www.insidearm.com/news/00047114-utah-state-selects-css-impact-financial-c/ WOODLAND HILLS, Calif. -- The State of Utah, known as one of the fastest-growing technology centers in the country, selects CSS IMPACT Financial Cloud as its Enterprise Debt Collections Ecosystem Platform. CSS, Inc., the developer of “IMPACT | HD 2.0” is the leading provider of “NextGen” Cloud Financial & Debt Collections Ecosystem platforms with a focus on “Ai” (Artificial Intelligence) machine learning Digital Collections. The HD 2.0 | Ai system, a “Digital First” collections & debtor engagement platform, that allow agencies to deploy agent-less servicing functions to negotiate, settle, make payment arrangements, receive payments & answer common questions passively & positively without changing the debtor behavior by using common IoT channels of communications, such as Google Assistant, Google Ai Voice (phone), Text, Chat, Online portals, as well as legacy channels such as Dialers, Click-to-dial mobile contacts, Text Messaging, IVRs, & emails.