Streaming, shopping and delivery: Why COVID may have changed our habits forever The pandemic made subscription services like grocery delivery and streaming part of daily life. We examine what's changed and what it means for the future. Listen - 05:49 About a year ago, life as we knew it changed when the coronavirus pandemic arrived in the US. Giuseppe Manfra/Getty Images For the most up-to-date news and information about the coronavirus pandemic, visit the WHO website. A year of the pandemic has made grocery delivery and pickup services the new normal for Morgan Haynes, a life claims analyst from Elizabethtown, Kentucky.