Just six weeks before Northwestern underclassmen were slated to return to campus, the Hilton Orrington/Evanston temporarily closed, citing pandemic concerns. According to a Nov. 18, 2020, email sent to customers with upcoming reservations, the hotel was temporarily shutting down and canceling all reservations. The email, signed by the Hilton Customer Care Team, said the customers would not be charged and offered to connect them with other hotels in the area. “Due to the current travel environment, Hilton Orrington/Evanston has temporarily suspended operations and unfortunately will not be able to honor your reservation,” the email read. “Please accept our sincerest apologies for this short notice on the travel disruption and any inconvenience this may cause.”