>> you'd think that they would know that they've got the critics standing on their shoulder. >> outside analysts have said poorly written code, out of date applications are a big part of the problem. back with my panel. i want to bring in a bona fide expert on all this, mit economist author of massachusetts romney care and obama care. when asked the differences he said they're the same bleeping bill. appreciate you joining us. how bad is this? i don't get why this signature piece of legislation for this administration, an administration which had a much vaunted online presence during the campaign, why it would have this many glitches more than a week out. >> this is, anderson, this is a very complicated piece -- process. very politic kated piece of software. and the key point is not october 1st. the key point is january 1st. that's the point where people have to have health insurance. the administration could have