techies about my own web site. they have language i don't even understand. this is incredibly complicated thing to do. i agree with you. there's no excuse for the way it's been run out. but i also don't agree with you with the immense complexity of what they're trying to do and the difficulty of it. medicare d had the same problems from the beginning. >> andrew, you can't on the one hand say that he is detail oriented and hands on and then he not know so many things about benghazi, not know what happened regarding the irs, not be knowledgeable what's going on with the nsa. >> he did not know. >> when you can't be detail oriented and not know. >> if he'd known about the irs, we should be imbeaching the guy. he was not using the irs. >> tell us how hand on he is when his problem is mushrooming inside his own government. he's not hands on. he does not know these things. it is a failure on the part of the staff. doesn't have a staff that's keeping him informed as they