when i first sat down with her at a lunch when i was first hired, she was looking me straight in the eye and asking me about my life and everything experienced as a young person and it became so emotional. this was a causal launch. she did this because she wanted to know the person she was talking to and interviewing and that's why it was so effortless. >> that's incredible. she could just look at you and make you cry. that's an art form. you're not alone. how many dozens of people sat down in the interviews didn't want to cry and started crying. she really had that skill, i