>> reporter: it's almost like planning a funeral for loved ones but without any proof that they died. nicole is beyond hope that her parents, tom and marcie, along with her daughter and fiance, are still alive. >> it might be weeks or ever if they find our people. so today is the first day that we're getting there. we're going to go and just be with our people and grieve together. >> reporter: their only focus now is to come together as a family. for nicole, that means getting as close to her parents and daughter as possible. their home, undoubtedly demolished in the disaster zone. >> it's just fabulous to see how they're all supporting each other, to hold people that knew my daughter. she was a cheerleader in high school in 2010.