hostages are seen raising a black flag with arabic writing saying there is no god but god and mohammad is the god of god. just after 4:00 p.m., six and a half hours into the siege, a side door flies open and two men run for safety, followed by another man running out of a different door. 90 minutes later, another hostage, this time, an employee runs into the arms of law enforcement. she's followed immediately by another employee. they could see the gunman inside the cafe. >> the gunman got agitated as he realized those five got out. he started screaming orders at the people inside. the hostages remained behind extremely agitated. >> reporter: 12 hostages left inside. they are forced to record video