record rate? anthony class is a professor of business administration at texas a&m. he coined a phrase everyone is using for this, the great resignation. thank you. i've been watching your commentary and reading your work for some time on this now. you've researched the psychology of quitting for much of your career, which in and of itself is fascinating. who is quitting and why? >> well, there's really a few different buck epts of individuals who are quitting and reasons driving this resignation boom that's happening right now. first are individuals who during 2020, had it been a normal year, would have quit anyway, so kind of a backlog of resignation of individuals who decided to quit. another group of individuals have reached high levels of burnout during the pandemic. we know that's a predictor of people quitting their jobs. individuals who need a break and are burned out are quitting. there's a large group of individuals who have had epiphanies during the pandemic and want to change the place