worked to serve of their son matthew. >> send them our fixer. it doesn't work like that. >> why don't they just stop. >> why don't they just stop? don't they know they can stop. >> you would think they would know what they are doing to their children. >> but drugs take over the brain. >> reporter: matthew's brother glen says there's no easy way to recover and money alone won't solve the problem of addiction. >> addiction isn't something that you can just turn off. for a lot of these people it's not a choice. they are addicted to these drugs, and i think the only way they can get off is through support and love. >> this is his wallet. he didn't have much. >> reporter: karen butcher now clings to the few physical reminders of her son matthew. her favorite, a quilt made from all of his favorite shirts. >> sometimes i would think, okay, i've got matthew's arms wrapped around me. >> it includes the last photo