>> tilikum was the one we really loved to work with. he was very well behaved and he was always eager to please. >> when he was first introduced, everything went fine and dandy but the previous head trainer used techniques that involved punishment. he would team a trained orca with tilikum who was untrained and send them to do the same behavior. if tilikum didn't do it, both animals were punished. deprived of food. this caused a lot of frustration with the larger animal, established animal and would in turn get frustrated with tilikum and rake him with his teeth. >> there would be times during certain seasons that tilikum would be covered head to toe with rakes. rakes are teeth on teeth and raking the skin and from head to