>> yeah, this is happening all over. families are thrust into the forefront of these cases. they're forced to deal with negotiations, politics, media. there's proof of innocence in the case. one of the things that their story really highlights is that when the state department doesn't take the right steps and doesn't send the right message, they're actually giving permission for rogue prosecutors to institutionally kidnap americans and use them for a political bargaining chips like they did with the hongs. >> so i asked them if they thought the u.s. governmenthood done enough to help them get out of prison and help them the entire time here. what then needs to be done to rectify this. to keep it from happening again. >> the day they were conflicted, the u.s. embassy announced an $11 billion arms deal they're doing with the qatar defense ministry. while they were telling the