in addition technicians, according to the "the new york times" soungded the alarm. minor accidents, a fender bender may cause the air bag to go off. and people are getting horrifically injured or killed. one man bled to death in front of his 17-year-old and yet, christine, even today, confirming the numbers for the recall they wouldn't put anything in context. unlike toyota who had a similar acceleration problem, after the initial response they took ownership and took control. we're not seeing that here christine. >> they're wondering if the cars are safe to drive. what are they saying if you have a takata air bag in your car right now, what are you supposed to do? >> people don't even know necessarily if their vehicles are affected. hondas nissans, ford toyota