basically. they were having problems getting their point across to the police, initially, at the scene. i have a daughter the same age, and if it happened to me, i would want and expect everybody to help me. >> right. >> he was actually incredibly helpful and very friendly. and he kind of filled me in a lot on what was going on, who these people were. >> he took me around the place, showed me where the mccann apartments were. he'd showed me everything. >> there were times during the day that you had nothing to do and you were just sitting there, and he would come by. he would speak with us. he was always trying to know what was happening. >> was it normal that the person was so willing to help, that was always in the crime scene, always wanted to have information from the crime scene? >> "who is this guy?", they're asking themselves. what's he doing so close to the