griffin's reporting brought attention to this problem, because of his exemplary reporting about the problems at the phoenix va. how that systemic failure resulted in 1,400 individuals, as we now know from the audit, on wait lists, and then 1,700 not put on wait lists. perhaps others died while waiting for care. >> drew, now it's all the way to the white house. jim, i'd like you to just comment on one of the questions the president had to face that felt very, very pointed. i wasn't sure i was reading the president's face properly, but he was asked, when you had a crisis with the health care website and the secretary sebelius, there was a lot of pressure on her to step down, your comments were, we need experience, we need the leadership, we need people in the know to continue. and the question to the president, well, what changed, because that's exactly what you said about shinseki just days ago. maybe you could talk about that.