they say, sure, just a moment. it's interesting they've taken it to this degree of kplikicatikpli complication. >> what if it's someone -- we know they've taken a lot of calls offshore. somebody sitting in india, we know a lot of the call centers are based there and they are able to comprehend the question and say it but there's just a digitized -- a filtered voice so that's how it can be specific except for the tomato soup question. >> exactly. they're sitting in front of a sound board. >> yes. >> the company doesn't want people to know they've outsourced that many more jobs. >> did the company confirm this is not a real person? >> they -- >> that there's not a real person involved with this. >> they originally said it is not a real person and we don't have this technology and the number went busy. >> "time" magazine said the website is gone. >> the companies would love nothing more if we stopped