doesn't really understand what is the war. >> reporter: hi. hi. it's the afghan family. did you make it? >> won't cross. they said cannot cross. the baby haven't got document. >> reporter: we head over to the school church shelter and there we find this german couple. they used a ukrainian surrogate to carry their twins. >> they say at the border, go away. go back from the border. the kids are three weeks old. they must go to poland. we need help. >> reporter: they were waiting for their baby's passports when the war started, a war that has already crushed so many lives and ripped away so many dreams. >> some 700,000 people trying to get out and that number will only rise. arwa is joining us right now.