thousands of passengers onboard this ship. unlike the triumph, though, this ship isn't adrift in the gulf of mexico, it's docked in philipsburg, st. maarten. >> the bathrooms are not working. they are backing up. there's human waste all over the floor in some of the bathrooms. we spoke to somebody at the front desk and asked them if we could just disembark the ship and go stay at a hotel and provide our own transportation back home, and they would not allow us to do that. >> well, it seems carnival now has made other arrangements. take a listen here to what one passenger told cnn. >> we just heard from our captain, he just made the announcement literally a couple moments ago and said they've made every attempt to repair the issue with the generators on the ship. every attempt unsuccessful, unfortunately. what they just told us now, their miami-base crew is scrambling to make charter plane