is kind of like a trip to the department of motor vehicles in your state. people can't even if they can access the website, there's no way to get quotes. even those who is may be fortunate to sign up are going to find that the premiums are higher and the choices are fewer. >> let's bring in jennifer palmieri, the communications director over at the white house. thanks very much for coming in. >> thanks for having me, wolf. >> mish mcconnell said because of all the problems, it was a rushed effort, would you consider delaying at least part of this, the individual mandate, the penalty for example, because people are having a tough time logging on? >> no, we don't think that's necessary. part of the reason why we had a six-month enrollment period was to allow extra time if we encountered problems in enrolling. in this case, we have with the