2013 that people were dieing on wait lists. wait list data numbers were being fudged, that the government's own reports showed for years that the va's reporting data was flawed. so while i feel sorry in a way for this general than for the first time in 38 years, he is being lied to by his underlings, i think the information was there, ready available in the public for him to have seen this crisis coming and done something much more proactively than waiting till this crisis developed in phoenix which now could lead to his job. >> drew, the president has been saying, i need to see more information to get to the bottom of this investigation to learn more to find out exactly what happened. the evidence has been mounting. clearly today it looks like eric shinseki is confirming that. while he said i'm going to make changes, it's a systemic problem, i think the quote was i thought the problem was limited and isolated. now i know it is systemic. you're saying all he had to do