>> center for missing and exploited children. how may i help you? >> we have a kid in our shelter, certainly is american. he is about 14, 15 years old. the problem is we don't know who he is. >> i described myself. every detail i gave was details that i knew that i could handle. i wanted to be vague enough for her to look at many different things. i wanted her to have many possibilities. >> let me just take a look here. >> i got maybe some things. she said we got a kid from san antonio missing since june 13, 1994. his name is nicholas barclay. i said, could you send me a fax of what he looks like? in my head i was just a police officer was nicholas barclay next to me trying to confirm his identity. and like any other policeman would do. let's see if it's him. i thought, see if it's him.