>> it took everything for me not to laugh. >> you got him to totally admit it. >> at the end of the day, this technolo technology, all these cameras, how crucial is that in this job? >> well, in this age it's very crucial. you've got to realize you're a public servant and that's the way we have to do business. you have to let people know what you're doing. mistakes will be made in this business. they will. but when they are, call it for what it is and people will respect you for that. >> i appreciate your cooperation. >> no problem. >> and conversely, people will respect what you do when you've demonstrated a level of transparency that they