than words. the fiat says something. it says, talked about the environment, talked about people trying to be more careful with the use of resources. the fiat makes a message. it says that i believe that we need to take care of people in need and we should not basically neglect them. we should find a way to reap out to them. the impact of what he does when he goes to the crowd, when he spontaneously does what he does so often, i think it makes him more human. it makes people say he's one of us. if you are locked into an agent, you feel like your more robotic. we love the fact he's so spontaneous, so open, so outgoing. it's been a great experience to have him here. >> you can see the spont inanei i can't get enough of his entrances and exits because of these interactions he has with