Transcripts for MSNBC Craig Melvin Reports 20220104 16:24:00

MSNBC Craig Melvin Reports January 4, 2022 16:24:00

-- exposure. consumers around the country are arguing about not wearing masks. imagine if you are a ticketing agent, a customer service person in the airline industry and someone who had a flight cancelled had to wait ten hours to talk to you. many of those people are experiencing so much rage and anger from consumers, they are quitting. but not just quitting. we're seeing a labor shift where more a people are moving to jobs in distribution centers where they don't have to interface with customers, where people are wearing masks, where there is social distancing. if you work in a lot of these jobs, you know you have increased covid exposure. there is this great resignation, but it's also a shift. >> do they come back, rejoin the traditional workforce at some point? if so, what's it take? >> it's too soon to tell.

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