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The News Journal » Utilities unite to protect customers from scams


Louisville Gas and Electric Company, Kentucky Utilities Company and Old Dominion Power Company joined more than 145 fellow U.S. and Canadian utilities on November 18 for the fifth annual Utility Scam Awareness Day to raise consumer awareness on how to recognize scams and offer advice to avoid them. These efforts have become more important this year during the pandemic, as reports of scams have risen as a result.
This annual international initiative is led by Utilities United Against Scams (UUAS), a consortium of electric, water, and natural gas utilities and their respective trade associations. Through its work and with the help of customer reporting, UUAS has successfully taken out of operation nearly 9,500 toll-free numbers used by scammers against utility customers.

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