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Louisville launches $10M program to help people behind on utility bills

Louisville launches $10M program to help people behind on utility bills
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Updated: 6:09 PM EST Jan 25, 2021
WLKY Digital Team
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Updated: 6:09 PM EST Jan 25, 2021
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APPLY. DREW: THE $10 MILLION COMES FROM MONEY LEFT OVER IN LAST YEAR S BUDGET THANKS TO FUNDING FROM THE CARES ACT. BUT THE CITY SAYS WITH DEMAND SOARING, THEY DON T EXPECT IT WILL LAST LONG. SINCE THE PANDEMIC BEGAN IN MARCH OF LAST YEAR, THE NUMBER OF PEOPLE BEHIND ON THEIR LOUISVILLE WATER OR M.S.D. BILLS JUMPED FROM 1900 TO 15,000 WITH AN AVERAGE OUTSTANDING BILL OF $700. ROUGHLY 80% OF THOSE CUSTOMERS HAVE EITHER NEVER BEEN BEHIND ON THE LOUISVILLE WATER AND M.S.D. BILL OR BEEN BEHIND ONE TIME. DREW: THE NUMBER OF CUSTOMERS BEHIND ON LG&E BILLS IS EVEN HIGHER. LG&E HAS NEARLY 28,000 RESIDENTIAL CUSTOMERS THAT ARE BEHIND. WITH AN AVERAGE BILL OF MORE THAN $400. DREW: ELIGIBLE CUSTOMERS CAN GET A CREDIT ....

United States , White House , District Of Columbia , Marc Steiner , Eileen Saunders , Paul Miles , Metro Cove , Katrina Helmer , Mika Laird , Mike Marc Steiner , Mary Fisher , Metro Council , Louisville Free Public Library , Customer Services , Utility Assistance Program , Community Ministry , Ek You Energy , Louisville Water Company , Neighborhood Place Network , Association Of Community Ministries , Community Services , Louisville Metro Council , Office Of Resilience , Thio Metro Council , Jefferson County , Free Public ,

PPL Corporation - Kentucky Utilities earns top honors in customer satisfaction

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ENP Newswire
LEXINGTON - For the fifth year in a row, residential customers of KU have ranked the company first in customer satisfaction among its utility peers in the Midwest mid-size region.
The honor was awarded by global data and analytics company J.D. Power as part of the company s recently released 2020 Electric Utility Residential Customer Satisfaction Study. The award comes fresh off the heels of last month s announcement that KU also ranked highest in business customer satisfaction among peers in the Midwest mid-size segment.
The residential customer satisfaction study examines six factors: power quality and reliability; price; billing and payment; corporate citizenship, communications and customer contact. Satisfaction is calculated on a 1,000-point scale. ....

Eileen Saunders , Customer Services , Utility Residential Customer Satisfaction , Louisville Gas , ஐலீந் சாண்டர்ஸ் , வாடிக்கையாளர் சேவைகள் , பயன்பாடு குடியிருப்பு வாடிக்கையாளர் திருப்தி , லூயிஸ்வில்லி வாயு ,

The News Journal » Utilities unite to protect customers from scams

Louisville Gas and Electric Company, Kentucky Utilities Company and Old Dominion Power Company joined more than 145 fellow U.S. and Canadian utilities on November 18 for the fifth annual Utility Scam Awareness Day to raise consumer awareness on how to recognize scams and offer advice to avoid them. These efforts have become more important this year during the pandemic, as reports of scams have risen as a result.
This annual international initiative is led by Utilities United Against Scams (UUAS), a consortium of electric, water, and natural gas utilities and their respective trade associations. Through its work and with the help of customer reporting, UUAS has successfully taken out of operation nearly 9,500 toll-free numbers used by scammers against utility customers. ....

United States , Eileen Saunders , Customer Services , Old Dominion Power Company , Kentucky Utilities Company , Louisville Gas , Electric Company , Utility Scam Awareness Day , Utilities United Against Scams , ஒன்றுபட்டது மாநிலங்களில் , ஐலீந் சாண்டர்ஸ் , வாடிக்கையாளர் சேவைகள் , பழையது ஆதிக்கம் பவர் நிறுவனம் , கெந்‌டகீ பயன்பாடுகள் நிறுவனம் , லூயிஸ்வில்லி வாயு , மின்சார நிறுவனம் , பயன்பாடு ஊழல் விழிப்புணர்வு நாள் , பயன்பாடுகள் ஒன்றுபட்டது எதிராக மோசடிகள் ,