We Need Better Service Experience to Build Resilient Health

As improved and sustained health outcomes rely on the decisions of people to seek and continue care, restoring trust in health systems is critical. Improving the service experience (SE) can help chart a path to building resilient health systems for the future.

Related Keywords

Kathmandu , Bagmati , Nepal , Malawi , World Bank , District Of Columbia , United States , Washington , Samantha Noshin Noor , Samantha Noshin Noorandhannah Hausi , Hannah Hausi , Ministry Of Health , Kathmandu Behavioral Science Center , Child Survival Program , Public Health , Service Experience In Action , John Snow Inc , Ministry Of Health Expanded Program On Immunization , Kamuzu University Of Health Sciences , Village My Home , Noshin Noor , John Snow , Kamuzu University , Health Sciences , Immunization Technical Advisor , Technical Assistance , Expanded Program ,