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As improved and sustained health outcomes rely on the decisions of people to seek and continue care, restoring trust in health systems is critical. Improving the service experience (SE) can help chart a path to building resilient health systems for the future.
In this interview, we speak to Chioma Oduenyi about her incredible work within global equality and her recent Heroines of Health award.
Poor quality care is now a bigger barrier to reducing mortality than insufficient access to healthcare, said Dr. Margaret Kruk, Chair of The
Rodriguez); Jhpiego/Maternal and Child Survival Program ( Howell, Reynolds); Ghent University ( Willems) "'An e-mail never made me change the way I do things', a colleague once said. Implicit in this statement is the idea that passively receiving information alone is unlikely to motivate change. How might this observation inform the way we approach disseminating the best available evidence?" - Theresa C. Norton Insufficient evidence use in health care, which can lead to poor health outcomes, including preventable deaths, is a particular issue in low- and middle-income countries (LMICs). One ...