● No contracts or long commitments ● Customer service isn't great ● Free modem included with service ● Speeds slow down during peak times ● Free access Wi-Fi hotspots around the country ● Promotional pricing expires after 12 months of service ● Spectrum contract buyout program available for qualifying new subscribers ● Their 'Ask Spectrum' virtual assistant isn't very helpful for medium to complex issues Where Is Charter Spectrum Available? Charter Spectrum is the second largest internet provider in the country and has coverage and availability in 42 states nationwide. The top five states that Spectrum has the most availability are Wisconsin, North Carolina, Ohio, Maine, and Kentucky. Most of their coverage area includes urban and suburban areas like Los Angeles, New York City, San Antonio, Dallas, Orlando and more. Charter Spectrum's service area also includes the old Time Warner Cable and Bright House Networks areas that Spectrum acquired in 2015. If you're still not sure if Spectrum internet is available in your neighborhood or at your address it only takes a few minutes to find out.